Since 1995, Rich Miller, co-founder and Chief Strategy Officer of OpenTempo, has been an entrepreneur and a visionary, living by the adage that good fortune and luck come only through hard work and a commitment to customer success.
In 2006, after over ten years providing contract programming services through his prior company, 6 Degrees Consulting, Rich launched OpenTempo. Knowing that the largest single cost in any healthcare delivery system was labor, and seeing the obvious inefficiencies in the US healthcare system, Rich focused his business on addressing these issues through cloud-based software.
Delivering a High Return on Investment
Quickly, sites like Massachusetts General Hospital, MD Anderson Cancer Center, UC Irvine and Mednax National Medical Group were signed up to deploy the advanced staff scheduling capabilities of OpenTempo.
In late 2011, Rich began to explore options to grow the company at a faster rate. While OpenTempo was profitable, the opportunities of the market were too great to attack simply through organic growth. Outside investment and a major restructuring of the company would be required. That meant Rich needed the right team – people who knew healthcare, and how to grow a company fast and sustainably.
“We were looking for an unusual combination – investors with money, of course,” said Rich, “but we also needed someone who could bring a substantial experienced team to drive our growth in the right direction.”
Luckily, a mutual sailing acquaintance introduced Rich to Walt Marti. The two had an instant rapport – and Walt, as the former General Manager of Radiology at IDX, had the healthcare IT experience Rich was looking for to build his vision.
Walt introduced Rich to Jim Crook, former CEO of IDX, and John Jordan, former Vice President of Sales at IDX. Jim, Walt and John knew the healthcare IT industry inside and out, and they were looking to invest in a company poised for tremendous growth.
The Sky is the Limit
The team closed their investment deal February 6, 2013 with Jim becoming Chairman of the Board and Walt becoming Chief Administrative Officer.
By August 2013, the company had moved into new space in Williston, Vermont, staff had doubled in size, and projected sales for end of year were above target. The hands-on involvement Rich had sought from his investors had come together.